Terms of Service

1. Agreement

By accessing or using Kiri ("the Service"), you agree to be bound by these Terms of Service. The Service is operated by Kiri ("we", "us", "our"), based in Malta. If you do not agree to these terms, do not use the Service.

2. Service Description

Kiri is a property rental management platform for landlords in Malta. The Service allows users to manage properties, leases, expenses, maintenance, documents, and tenant enquiries. Kiri does not process rent payments, act as an intermediary between landlords and tenants, or provide legal, financial, or tax advice.

3. Accounts

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials and for all activity under your account. You must notify us immediately of any unauthorized access. You must be at least 18 years old to use the Service.

4. Subscription Plans

Kiri offers free and paid subscription plans. Paid plans are billed annually in advance. Prices are in Euros (EUR) and may be updated with 30 days' notice. Downgrading to a lower plan takes effect at the end of the current billing period. Your data is retained when downgrading — features are locked, not deleted.

5. Service Provider Marketplace

Kiri operates a marketplace connecting landlords with service providers (cleaners, plumbers, electricians, and other tradespeople). Service providers register independently, set their own rates, and are listed in the provider directory based on their activity and reviews.

Commission. Kiri charges a commission on invoices processed through the platform. Commission rates vary by provider plan tier (3%–8%). The commission is automatically calculated and deducted when a landlord marks an invoice as paid. Providers receive the invoice amount minus the applicable commission.

Activity-Based Ranking. Provider placement in the directory is determined by platform activity, including completed jobs, invoice volume, response times, and client reviews. Providers with low or no recent activity may be ranked lower in search results. This system ensures the directory highlights active, reliable service providers.

Non-Circumvention. Service providers agree not to solicit landlords found through Kiri to conduct business outside the platform for the purpose of avoiding platform commissions. While Kiri does not restrict the sharing of contact details (which may be necessary for day-to-day operations), deliberately routing work off-platform to avoid commissions is a violation of these terms. Repeated violations may result in account suspension and removal from the provider directory.

6. Data & Privacy

Your data is stored on Cloudflare infrastructure in the Western Europe region (WEUR). We do not sell, share, or provide your data to third parties except as required to operate the Service (e.g., email delivery via Resend). See our Privacy Policy for full details.

7. Acceptable Use

You may not use the Service to: upload illegal content; impersonate others; attempt to access other users' accounts or data; overload or disrupt the Service; scrape or harvest data from public listing pages; or use the Service for any purpose other than property rental management.

8. Content & Listings

You retain ownership of all content you upload (property photos, documents, data). By publishing a property listing, you grant Kiri a non-exclusive licence to display it on the public listings page. You are responsible for ensuring your listings comply with Maltese law, including MTA licensing requirements for short lets.

9. Tax Information Disclaimer

The tax export feature provides indicative calculations based on your data. It is not tax advice. Kiri is not a licensed tax advisor. Always consult a qualified accountant or tax professional for your actual TA24 filing and tax obligations under Maltese law.

10. Limitation of Liability

Kiri is provided "as is" without warranty. We are not liable for any data loss, financial loss, or damages arising from use of the Service. Our total liability is limited to the amount you paid in subscription fees in the 12 months preceding the claim.

11. Termination

You may close your account at any time via Settings. We may suspend or terminate accounts that violate these terms. On termination, your data will be retained for 30 days then permanently deleted, unless required by law to retain it longer.

12. Changes

We may update these terms. Material changes will be communicated via email or in-app notification at least 14 days before taking effect. Continued use of the Service after changes constitutes acceptance.

13. Governing Law

These terms are governed by the laws of Malta. Any disputes shall be subject to the exclusive jurisdiction of the Maltese courts.

14. Contact

For questions about these terms, contact us at labrint@gmail.com.